Privacy Policy

Seafield SA Management Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, why, and how we look after it, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Seafield SA Management Ltd, 25 Regent Street, Nottingham NG1 5BS,England. Contact: hello@seafieldmanagement.com or 07730 337056.

What we collect

• Details you give us through our enquiry and contact forms: name, company, email, phone number, team size, dates, work site location, invoicing requirements and anything else you choose to tell us.
• Booking details, including stay dates, guest names and, where required by law, nationality and identity/travel document information (see our Rental Conditions, section 5).
• Payment information, processed on our behalf by our payment providers. We do not store full card details ourselves.
• Website usage data collected through analytics cookies, only if you consent (see our Cookie Policy).

Why we collect it, and our legal basis

• To answer enquiries and provide quotes: legitimate interest in running our business and responding to requests you've made.
• To take and manage bookings: performance of a contract with you or your employer.
• To keep a register of guest names and nationality: a legal obligation under the Immigration (Hotel Records) Order 1972.
• To understand how our site is used: your consent, through analytics cookies.

Who we share it with

We do not sell your data. We share the minimum necessary with:

• Hospitable, our booking and property management platform. When you check availability or book using the booking tool on a property page, your details go to Hospitable to process the booking.
• Our payment providers, which process card payments securely (PCI-DSS compliant).
• Netlify, which hosts this website and receives the enquiry forms you submit.
• Google Analytics, only if you've accepted analytics cookies.
• Regulators or authorities, where the law requires it.

How long we keep it

Guest name and nationality records are kept for at least 12 months from the date of arrival, as required by law. Enquiry and booking records are otherwise kept only as long as needed to provide our services and meet our accounting and legal obligations, and are then deleted or anonymised.

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict our use of your personal data, to object to processing, and to ask for your data to be moved elsewhere. To exercise any of these rights, contact us at hello@seafieldmanagement.com. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

See our Cookie Policy.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.